Frequently Asked Questions
Everything you need to know about shopping at Simply Kids.
How do I determine the right size for my child?
We provide a detailed size guide on every product page that correlates height and weight to our sizing. If you are between sizes, we recommend sizing up for extra comfort and room to grow.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner.
Are your fabrics safe for sensitive skin?
Yes, we prioritize high-quality, breathable materials like organic cotton and bamboo. All our garments are tested to ensure they are free from harmful chemicals and soft enough for delicate skin.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 1 hour of placement by contacting our support team.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.